IN
IOSH BookingUser Guide
Patient guide

How to Book an Appointment

A step-by-step guide to booking a visit at Inkuru Nziza Orthopedic Specialized Hospital online — no account needed. It takes about three minutes.

Book an appointment now →

Part 1 · Walkthrough

How a patient books an appointment

Booking takes three short steps: Personal Info → Appointment Details → Review & Confirm. You don’t need an account. After you book, the hospital confirms your appointment by email and SMS.

1
Open the booking page

Visiting /appointment shows Step 1 of 3 straight away — no login required, since this form is for the public. Six fields are required: first name, last name, email, phone, and gender; address, city and country are optional context for the front desk.

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Step 1 of the booking wizard, empty personal information form
2
Fill in personal information

The "Next" button stays disabled until every required field has a value — there's no way to skip ahead with missing contact details. Once complete, it lights up.

  • firstName · lastName · email · phone · gender — required
  • address · city · country — optional
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Step 1 filled in with a sample patient's personal information
3
Step 2 — choose a service

Every active service from the hospital's service catalogue shows as a card, grouped by which department runs it. Clicking a card is the only way to set the hidden service field the form actually submits.

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Step 2 showing the grid of bookable services before one is selected
4
Selecting a service reveals its department and doctors

Picking "Orthopedic Surgery" marks the card active, shows which department it belongs to, and fires a background request to /bookingschedule/getDoctorsByDepartmentFromSchedule to populate the doctor dropdown with only doctors from that department.

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Orthopedic Surgery service selected, department confirmed, doctor dropdown ready
5
Picking a doctor checks for open time slots

Choosing a doctor queries their real schedule. If they have open slots, a "View Slots" button appears with a calendar of bookable times. If not — as here — the form says so plainly and lets the patient type a preferred date/time instead of getting stuck.

Only bookable slots are offered. A schedule that staff closed, one whose bookings already reached its capacity, and any slot on a day the hospital closed are all left out.
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Doctor selected with a message explaining no open schedule slots, and a manual date field
6
Finish appointment details

A preferred date/time and a short description of the visit reason are both required before moving on — this is what the "Next" button is waiting for.

The date & time field opens a calendar. Past days are greyed out, and days the hospital has closed are shown in red and crossed out (“Fully booked”) — they cannot be clicked. A note under the field explains this whenever closed days exist.

This screenshot was taken before the calendar picker was added, so it still shows the browser’s plain date box.
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Step 2 fully filled in with date, time and visit description
7
Review everything before confirming

Step 3 mirrors back every answer in plain language — nothing is hidden behind IDs or codes — grouped into "Personal Information" and "Appointment Information." The patient still has to tick the terms checkbox before the final button activates.

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Review and confirm screen summarizing personal and appointment information
8
Ready to submit

With the terms box checked, "Book Appointment" is live. Submitting posts to /appointment/submit, which validates everything again server-side, saves the appointment, and shows either a success toast or a clear, non-technical failure message.

The server checks closed days and full schedules again, so even a booking that slips past the form is refused with “Sorry, … is fully booked. Please choose another date.” If this booking fills a doctor’s schedule, that schedule closes automatically.

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Review screen with terms checkbox ticked and Book Appointment button active